Shipping policy

Thank you for shopping with Kiventaro.

Order Processing

All orders are processed within 1–2 business days after your order is placed. Orders are processed Monday through Saturday, excluding public holidays.

Shipping Time

Estimated delivery time is 3–5 business days after your order has been shipped.

Please note that shipping times are estimates and may occasionally vary due to weather conditions, customs processing, or carrier delays.

Shipping Cost

We are pleased to offer Free Standard Shipping on all orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information, where available.

Incorrect Shipping Address

Please ensure that your shipping address is complete and accurate before placing your order. Kiventaro cannot be responsible for delays or additional costs caused by incorrect address information provided during checkout.

Need Help?

If you have any questions regarding your shipment, please contact us through live chat, email, or phone during our business hours.