Privacy policy

Kiventaro respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order history

Payment Information

Payments are processed securely through trusted third-party payment processors. Kiventaro does not store your complete credit or debit card information.

Technical Information

We may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website usage data
  • Cookies and similar technologies

2. How We Use Your Information

Your information may be used to:

  • Process and fulfill your orders.
  • Deliver products and provide tracking updates.
  • Respond to customer inquiries.
  • Improve our website and services.
  • Personalize your shopping experience.
  • Prevent fraud and unauthorized transactions.
  • Comply with legal obligations.
  • Send promotional emails if you have chosen to receive them.

3. Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences.
  • Maintain shopping cart functionality.
  • Improve website performance.
  • Analyze visitor behavior.
  • Enhance your browsing experience.

You may disable cookies through your browser settings, although certain website features may no longer function properly.

4. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted service providers that assist us with:

  • Payment processing
  • Shipping and logistics
  • Website hosting
  • Analytics services
  • Fraud prevention
  • Customer support

These providers are contractually required to safeguard your information.

5. Data Security

We implement industry-standard administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Although we take reasonable precautions, no method of online transmission or electronic storage is completely secure.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information.
  • Correct inaccurate information.
  • Request deletion of your personal information.
  • Restrict or object to certain processing activities.
  • Request a copy of your personal data.
  • Withdraw consent where applicable.

To exercise these rights, please contact us.

8. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

9. Children's Privacy

Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.

10. Updates to This Privacy Policy

We may revise this Privacy Policy from time to time. Changes will become effective immediately upon publication on this page. The "Last Updated" date will reflect the latest revision.

11. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Kiventaro

Email: support@kiventaro.shop

Phone: +44 7931 081639

Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM (GMT)

Warehouse Address:

40 Aden Grove

London, N16 9NJ

United Kingdom